You Rest!
We Take Care of You
IMPORTANT: LATEST COVID-19 NEWS TO TRAVEL
The new Regional Order 63/2021 of the Minister of Health, which establishes specific preventive health measures of an extraordinary nature as a consequence of the epidemiological situation derived from COVID-19, enters into force from December 30, 2021 to February 14, included.
We would like to inform you that in order to access any of our hotels located in the province of Navarra it will be necessary to show one of the following documents:
· Certificate of vaccination (complete guideline).
· Certificate of negative PCR test in the last 72 hours or negative antigen test in the last 48 hours.
· Recovery certificate (issued after COVID-19 has passed and its validity is 180 days).
The new Regional Order 63/2021 of the Minister of Health, which establishes specific preventive health measures of an extraordinary nature as a consequence of the epidemiological situation derived from COVID-19, enters into force from December 30, 2021 to February 14, included.
We would like to inform you that in order to access any of our hotels located in the province of Navarra it will be necessary to show one of the following documents:
· Certificate of vaccination (complete guideline).
· Certificate of negative PCR test in the last 72 hours or negative antigen test in the last 48 hours.
· Recovery certificate (issued after COVID-19 has passed and its validity is 180 days).
WE GO BACK TO TAKE CARE OF YOU AS YOU DESERVE!
And that is why we are going to personally take care that you enjoy your stay with all the guarantees.
How will we do it?
And that is why we are going to personally take care that you enjoy your stay with all the guarantees.
How will we do it?
Safe Spaces
Upon arrival you will find a space adapted for your safety with:
• Non-contact thermal detection system
• Doormat disinfects soles and wheels of suitcases.
• Protection screens at reception.
• Signposting that guarantees safety distances.
• Common areas with reduced capacity, disinfected, ventilated and with renewed air.
• Mandatory stop at disinfection points located in various locations.
• Gym and common bathrooms temporarily closed.
• Non-contact thermal detection system
• Doormat disinfects soles and wheels of suitcases.
• Protection screens at reception.
• Signposting that guarantees safety distances.
• Common areas with reduced capacity, disinfected, ventilated and with renewed air.
• Mandatory stop at disinfection points located in various locations.
• Gym and common bathrooms temporarily closed.
And Super Clean!
• We have thoroughly disinfected the hotels prior to opening.
• We will follow special and reinforced protocols for cleaning, self-cleaning, ventilation and air renewal in common areas.
• We will disinfect the rooms daily with ultraviolet light and Ozone treatment, in the absence of the client.
• We will guarantee a treaty for bedding, bath and washing trains at more than 80ºC with a laundry certificate.
• We will have periodic analyzes of an external laboratory of environments and surfaces.
• We will follow special and reinforced protocols for cleaning, self-cleaning, ventilation and air renewal in common areas.
• We will disinfect the rooms daily with ultraviolet light and Ozone treatment, in the absence of the client.
• We will guarantee a treaty for bedding, bath and washing trains at more than 80ºC with a laundry certificate.
• We will have periodic analyzes of an external laboratory of environments and surfaces.
The Welcome, above all with a Smile
• All our colleagues are specially trained on the protocols and will be equipped with PPEs.
• They will be located behind protective screens, but with their usual smile.
• Every day they will pass a health check before entering the hotel.
• They will provide you with:
- a contact-less check in and payment;
- mask, gloves and gel;
- and basic indications of prevention and use of the facilities.
Don't worry, everything is perfectly signposted and explained.You just have to let yourself go!
• They will be located behind protective screens, but with their usual smile.
• Every day they will pass a health check before entering the hotel.
• They will provide you with:
- a contact-less check in and payment;
- mask, gloves and gel;
- and basic indications of prevention and use of the facilities.
Don't worry, everything is perfectly signposted and explained.You just have to let yourself go!
Adapted Breakfast, worthy of a 4 *
We have adapted breakfast to the new situation but it is still our 'MAIN DISH'.
We maintain the 'buffet' concept that you like so much, but adapted and served by our staff.
You choose! You can take it in the cafeteria, take it to go or take it in the room.
We maintain the 'buffet' concept that you like so much, but adapted and served by our staff.
You choose! You can take it in the cafeteria, take it to go or take it in the room.
Dinners, at the Restaurant or at the Hotel
Ask for what you wish! You can dine in the open restaurant in the area that you like the most or choose to have your food delivered to the hotel.
When you arrive we will inform you of the restaurant and delivery service options available.
When you arrive we will inform you of the restaurant and delivery service options available.