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GOODBYE TO THE "BAD SMOKES" AT BED4U HOTELS

BED4U 16/02/2017
We have always characterized ourselves as an optimistic hotel chain and "without bad fumes", but this time we wanted to take this expression to the maximum potential

A few days ago we announced on social networks that a project was already underway in which we have been working for a long time with the aim of improving the quality of the stay (and life) of our clients. Well, Bed4U Hotels are now officially SMOKE FREE accommodations.

The initiative and its welcome

“The furniture was deteriorating and the non-smoking customer experience was bad because it was difficult to keep the rooms without smells of tobacco in

less than 12 hours, no matter how much we ventilate. A great handicap, especially in the face of the family traveler, to whom many times we could not offer the excellent service and experience to which we aspire ”. According to Fran Comin, director of the Tudela hotel, these were the main reasons why the smoke-free chain initiative was born, which does not allow smoking in any of the interior areas of the Bed4U Hotels.

Despite initial doubts about the possible reaction of smoking customers, the reception of this project has been very good. Fran says that smokers are not bothered by their own smoke but by that of others. And this is reaffirmed by Jose María Lázaro, a regular customer of the Tudela hotel for 5 years and a smoker: "even if I smoke, I always ask for a non-smoking room because the smell of tobacco is not pleasant for me, much less sleep amidst the smells of smoke."

Ana Blanca García (non-smoker), also loyal to Bed4U Hotels since its inception, has found it to be an excellent idea. “Bars and restaurants have been smoke-free for years and it was about time that the initiative also reached accommodation. It may sound drastic, but I have had bad experiences with hotels in relation to this issue and besides complaining, of course, I have never returned ”.

"Smoke Friendly Area"

Smokers are also welcome at Bed4U Hotels. Of course! "At no time have we wanted smokers to feel annoyed or cut off from hotel life, on the contrary," explains the director of the Tudela hotel. “In fact we have created what we call the Smoke Friendly Area, an area specially arranged so that those who wish to can go out and smoke a cigarette quietly without getting cold and that in the end has become a social space where to disconnect and chat with other tourists staying ”.



Awareness Campaign

To transmit this project and sensitize our travelers to the subject, from now on you will find printed pieces in our hotels with information related to our recently released “SMOKE FREE”. Flyers in the room and vinyls on the entrance and exit doors and elevators are already part of the modern and fun decoration of the chain.
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